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Brain Vision (https://brainvisionhk.com/), a TMS therapy clinic based in Hong Kong, approached us for help in early 2025.
They had tried everything: Google Ads, SEO, Social Media ads, even creating weekly YouTube videos.
The results were unstable and unsatisfactory. For so much of the week, their TMS treatment chair sat empty:
(an actual picture of their TMS chair!)
To make things worse, TMS is not covered by insurance in Hong Kong, so all patients are paying out-of-pocket, making marketing an uphill battle.
What's more, they were facing an imminent rent increase, and had to decide very soon whether to push on or downsize…
We quickly implemented our "hybrid content ads" strategy we call LocalStars. Within 30 days, their calendar started to look like this:
Not only are they getting new inquiries, consultations, and paying patients every week, but the results are consistent and reliable:
(messages translated from Chinese to English)
Here’s why regular marketing strategies don’t work for high-ticket medical services like TMS:
High-ticket services generally require high levels of trust and information. That's why these "one-size-fits-all" approaches are simply not enough.
The truth is, if someone has:
…It's very difficult to get them to even provide their contact info, let alone convince them to hand over thousands of dollars.
This is especially true for medical services.
What’s more, you're competing against hundreds of businesses doing the exact same thing:
Burning thousands of dollars on ads every week, trying to convince strangers to sign up or purchase something.
Our strategy flips the script completely.
With LocalStars, customers already:
...Before they even reach out to you!
Instead of trying to crank out low-quality leads and inquiries, we make "pre-sold" customers come to you.
We do this by first identifying the highest potential buyers in your local area, and rapidly building familiarity, trust, and confidence with "hybrid content ads":
Unlike regular ads that interrupt users and try to convince them to sign up or purchase something, these ads blend in with regular social media content...
They are designed to educate, enlighten, and provide value to users...
And they are specifically designed to elicit trust and desire, so that these individuals chase YOU (and not the other way around).
Using Meta's advanced algorithms, our ad campaigns target the people most likely to become your patients on an ongoing basis.
Within this audience, you will achieve borderline "celebrity status", and quickly become your city's #1 expert in your specific field.
These individuals not only come to trust you, but learn a lot about the problems they have, the solutions you provide, and will see you as the most reliable local authority in your field.
At this point, the leads, inquiries, and bookings become inevitable.
People reach out to you, instead of the other way around.
What’s more, by the time they reach out, they are already primed and convinced.
They already know how they can benefit from your services, and they already know and trust you.
That's how we get more patients through the door, on autopilot, every single month.
LocalStars is a 100% Done-For-You service that integrates seamlessly with your clinic.
All you have to do is make sure your receptionist is there to handle calls, bookings, and inbound inquiries.
Here's what's included:
LocalStars is a serious investment, and we do not take our clients lightly.
Here's how we ensure you are making a positive ROI with our service:
We guarantee at least 5,000 high-potential prospects within the first 90 days, or you get a full refund for all retainer fees paid up to that point.
These are highly engaged buyers in your local market who have shown with their own behavior to have strong interest and trust in your brand, marking them as prime candidates to become high-value patients.
Not only have they been identified by Meta as highly interested in your content, but they have revisited your content, and stayed highly engaged with your clinic by taking the time to watch an additional number of your videos more than 75% of the way through.
Even if you got 0.2% of these highly-engaged prospects to convert and begin treatment, you're already looking at 10 new patients for your high-ticket service at a minimum.
(The first 3 months represent a "ramp-up" period - Results typically continue to improve past this period.)
What's more, there are no long-term commitments. You can cancel and walk away at any time for any reason.
Our clients usually see the following benefits within 90 days:
Our transparent pricing model for high-ticket medical service businesses is as follows:
Using TMS as an example, here's how the numbers work out for the first 3 months:
= $60,000 in revenue (against $16,850 in total costs)
Add $43,150 to your clinic in the first 90 days
Return on investment: 256%
These guarantee is based on conservative estimates. And even if we do fail to meet these guarantees, you can obtain a full refund for 100% of the retainer fees paid through the first 90 days.
To ensure our team is able to provide the best service to our clients, we only onboard 3 new clients per month.
We also work exclusively with one client per city for any given niche. Once a client has signed up in your city, we will not onboard a competitor in the same city.
The onboarding process goes like this:
Our guaranteed results are conservative estimates derived from past campaign performances. In most cases, you will exceed them.
The guarantee is included in the service agreement, so if we fall short of it at the end of the 3rd month, you can terminate the service and get a full refund for all retainer fees paid up to that point.
You have the option to terminate the agreement and get a full refund for all retainer fees paid up to that point.
In short: Very high. LocalStars beats other marketing strategies because it "pre-sells" your customers.
By the time you receive an inquiry or call, they are already familiar with you, trust you, and are often eager and ready to start treatment with you.
LocalStars works for all high-ticket service businesses, across various industries, no matter where they are based. We recommend it for businesses with a lifetime value of at least $6,000 per customer.
Your content ads will be tailored to your business's branding and message, as well as tastes and preferences of your locale.
Should you opt for the AI avatar option, your audience will come to recognize your face, quickly building trust and confidence on a personal level.
Yes. Before the service commences, and the end of each month, you will have a chance to review the drafts of the content ads planned for the upcoming month.
LocalStars operate on a month-to-month basis. You are free to cancel at any time.
We optimize ad targeting using the following key signals:
Standard social media ads attempt to interrupt the user's behavior, and convince them to purchase or sign-up for something immediately.
They are highly disruptive, and in recent years, users have developed significant fatigue towards them.
What's more, they force businesses to trade ad spend for leads, making them reliant on paid advertising in the long-run.
In contrast, LocalStars hybrid content ads look like regular social media content. They are designed to be interesting, informative, and enjoyable.
By leveraging behavioral targeting, retargeting, and mass exposure, we focus on building trust and confidence within this defined audience, so that you become the "obvious choice" for them. This is crucial when it comes to high-ticket services.
The easy instructions are included in our onboarding guide. In short, you simply have to read a short 2 minute script in front of your phone camera in a well lit environment. In most cases, you will repeat this process in different rooms or against different backdrops, so we can vary our video content. The entire process should take no longer than 15 minutes.
The AI avatar is an optional (but highly recommended) feature of LocalStars. By putting your face out there, you generate a higher level of trust and confidence with your local market.
If you choose to opt out, we will create your videos with an actor or actress, without your likeliness. Service delivery and guarantees remain the same.
Rest assured, your AI avatar is safely and securely processed and stored by HeyGen, a well-established and SOC 2 compliant American generative AI provider.
Use of your AI avatar is strictly restricted to the purpose of creating video content as part of your LocalStars service. Should you cancel your subscription with us, your AI avatar will be permanently deleted.
Rest assured, your AI avatar is safely and securely processed and stored by HeyGen, a well-established, SOC 2 compliant generative AI provider based in the USA.
No. Our pricing model is fixed and transparent. We realize this may be a significant investment for some clinics, but it is a service for serious businesses, with performance guarantees to ensure a positive ROI.
Great question. By the end of the 3rd month, LocalStars far surpasses conventional marketing methods, including PPC search ads and traditional social media advertising. This is because we are marketing to a warm audience that is already familiar with your clinic, and already has a high degree of trust and familiarity for you.
More importantly, we are targeting qualified audiences that could benefit greatly from TMS therapy, but don’t know that they do yet. These are high-potential customers that most clinics and advertisers are neglecting.
When you become the helpful, trustworthy source of information for their condition and treatment options, you quickly become their 1st choice treatment provider.
No. You pay a one-time setup fee, and from there, your retainer fee and ad spend is clearly defined and fixed. Some of our clients will choose to increase ad spend as time goes on, but any cost changes are thoroughly discussed and agreed upon before they are implemented.
Here is what your staff needs to do on a monthly basis:
Detailed instructions are included with the onboarding guide.
LocalStars does not require any integration with your existing CRM or booking systems. It simply drives engaged and eager customers to your door, week-after-week, in a reliable fashion.
It also makes your sales process easier by “pre-selling” these customers. By the time they pick up the phone to call you, they would already have a high level of trust in your clinic, as well as a degree of knowledge about TMS therapy, saving your team time and effort.
Your onboarding guide is sent immediately after you sign up. The campaigns will be setup and ready to go within 2 weeks, and you will get regular updates throughout the entire process. You can also contact our support team at any time.
LocalStars does not handle inquiries or bookings. Instead, it relies on your existing team to receive and make bookings.
What LocalStars focuses on is driving eager, qualified, and “pre-sold” customers to your clinic. Once again, by the time these customers pick up the phone to call you, they would already have a high level of trust in your clinic, as well as a degree of knowledge about TMS therapy, saving your team time and effort.
LocalStars is a much more reliable, much less risky way of advertising on Meta. Unlike traditional Meta advertising, almost all optimization signals occur “on-platform”, meaning it does not rely on signals from external websites or platforms.
Because we are not chasing clicks, leads, or conversions, we are not subject to the same risks as traditional Meta advertising.
Should you choose to terminate the service, our team will disconnect from your Meta profiles. If you opted for an AI avatar, it will be permanently deleted.
Since LocalStars does not integrate with your clinical practice or CRM, we are 100% compliant with HIPAA, PHIPA, and most major medical regulatory frameworks.
The end-of-month intake spreadsheet excludes all health and payment information. Only basic details like name, date of birth, and contact information are required. This spreadsheet is securely passed onto Meta for processing, and then discarded.
Absolutely. The retainer fee stays fixed, and you can request an increase in monthly ad spend to reach more customers.
Zucc Digital is a young and dynamic digital marketing agency based in Hong Kong, with teams in North America and Europe. We provide full-service digital marketing solutions to small businesses worldwide.
LocalStars represents our most innovative and successful digital marketing offering so far. With a focus on true brand-building and audience cultivation, it is perfect for high-ticket service businesses like TMS clinics.
If you wish to market to a demographic that speaks a different language, we will be happy to accommodate. Content can be tailored and created in a different language, and we can adapt our ad targeting for these demographics.